Frequently Asked Questions

Find answers to common questions about our premium chauffeur service

What types of vehicles are available for rent?
We offer a range of premium vehicles including luxury sedans, SUVs, and executive vans. Our fleet includes Mercedes-Benz S-Class, BMW 7 Series, Audi A8, and other high-end models. All vehicles are regularly maintained and less than 3 years old.
Are your chauffeurs professionally trained?
Yes, all our chauffeurs undergo thorough background checks and professional training. They have valid commercial licenses, clean driving records, and years of experience in premium transportation services. Our drivers are punctual, discreet, and knowledgeable about local routes.
How far in advance should I book?
We recommend booking at least 24-48 hours in advance to ensure vehicle availability. However, we also accept same-day bookings subject to availability. For special events or peak seasons, earlier booking is advisable.
What is included in the rental price?
The rental price includes the vehicle, professional chauffeur, fuel, insurance, and standard amenities like bottled water and phone chargers. Airport meet-and-greet service is also included. Additional services like child seats or specific refreshments can be arranged upon request.
Do you provide airport transfer services?
Yes, airport transfers are one of our core services. We monitor flight schedules in real-time and adjust pickup times accordingly. Our chauffeurs will meet you at the arrivals area with a name sign and assist with luggage.
What is your cancellation policy?
Cancellations made 24 hours or more before the scheduled pickup receive a full refund. Cancellations within 24 hours are subject to a 50% charge. No-shows are charged the full amount. We understand that plans change and try to be flexible when possible.
Can I hire a vehicle for multiple days?
Absolutely. We offer daily, weekly, and monthly rental packages with competitive rates. Multi-day bookings receive discounted pricing. The chauffeur will be available during agreed hours, and we can customize the schedule to fit your needs.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers, and corporate accounts. Payment can be made in advance or after service completion. For corporate clients, we offer monthly billing options with detailed invoices.
Are there additional charges for waiting time?
The first 30 minutes of waiting time are complimentary for airport pickups and 15 minutes for other locations. After that, standard hourly rates apply. We always communicate any potential additional charges before they occur.
Do you service areas outside the city?
Yes, we provide transportation throughout the region and to neighboring cities. Long-distance trips are charged based on distance and duration. We can arrange intercity transfers and multi-stop itineraries. Contact us for a custom quote for your specific route.

Professional Chauffeur Services

We provide premium car rental with experienced drivers for business trips, special events, and comfortable city travel. Our company offers reliable transportation solutions with a focus on safety and client satisfaction.

Premium chauffeur service

Our Story

Our company started as a small transportation service with three vehicles and a clear goal: to offer reliable chauffeur services for business professionals and private clients. We recognized the need for punctual, professional drivers who understand the importance of discretion and comfort.

Over the years, we expanded our fleet to include luxury sedans, SUVs, and executive vehicles. Our team grew to include experienced chauffeurs with extensive knowledge of local routes and traffic patterns. We built our reputation on consistent service quality and attention to detail.

Today, we serve corporate clients, event organizers, and individuals who need dependable transportation. Our drivers maintain high standards of professionalism, and our vehicles receive regular maintenance to ensure safety and comfort for every journey.

Luxury vehicle fleet

Our Mission

We aim to provide safe, comfortable transportation for clients who value their time and expect professional service. Our mission is to make every trip smooth and stress-free, whether it's an airport transfer, business meeting, or special occasion.

We focus on three core principles: punctuality, safety, and customer service. Our chauffeurs arrive on time, follow traffic regulations, and maintain clean, well-equipped vehicles. We train our staff to handle various situations professionally and to respect client privacy.

Our goal is to be the preferred choice for premium transportation in the region. We continuously improve our services based on client feedback and industry standards. We invest in vehicle upgrades, driver training, and booking technology to meet modern expectations.

Company Timeline

2015

Company Founded

Started operations with a small fleet of three premium vehicles and a team of professional drivers. We focused on building relationships with local businesses and establishing service standards.

2017

Fleet Expansion

Added luxury SUVs and executive sedans to our collection. Hired additional chauffeurs and implemented GPS tracking systems for better route planning and client communication.

2019

Corporate Partnerships

Established contracts with major corporations for regular business transportation. Introduced online booking platform and mobile app for easier reservation management.

2021

Service Enhancement

Upgraded entire fleet with newer models featuring advanced safety features. Expanded service area to cover neighboring cities and introduced airport VIP transfer packages.

2023

Present Day

Operating a modern fleet with experienced drivers serving hundreds of satisfied clients monthly. Continuing to improve service quality and expand our transportation solutions.

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Quality Fleet

We maintain a collection of well-serviced premium vehicles that meet high safety and comfort standards. Regular inspections ensure reliable performance.

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Professional Drivers

Our chauffeurs have clean driving records and extensive experience. They receive ongoing training in customer service and safe driving practices.

Punctuality

We understand the importance of being on time. Our drivers plan routes carefully and monitor traffic conditions to ensure prompt arrivals.

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Privacy & Safety

Client confidentiality is important to us. Our drivers respect privacy and follow strict safety protocols during every trip.